This website is dedicating to helping hoteliers provide better guest experiences and run thriving hospitality businesses.
We believe that hotel operations is now the biggest differentiator in hospitality today. It’s where the travel memories are made for our guests, and business value is created for our investors.
Here, you’ll find insights from some of the top hotel operators in the world that you can use with your teams.
- AI for Hotels: A Guide to Artificial Intelligence for Hospitality Leaders
- Hotel operations is creating new revenue streams for Nordic Choice Hotels
- Building a people-centric operating culture to deliver service excellence at Dorchester Collection
- How Remington Hotels built a brand performance team, increased guest satisfaction, and took market share
- numa: building a new hotel operating model from scratch