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How Travelers Are Using AI to Choose Hotels, and What Hotel Managers Should Do About It

Most travelers now use AI to research hotels, but few let it book

What Are AI-Native Hotel Operations?

AI-native hotel operations means designing hotel operations around what AI can

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Recently on Hospitality Daily, Drew Bridges of JMI Realty explained why the

How JMI Realty Uses AI to Find What’s Actually Broken in a Hotel

Guest complaints can tell you where to look

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Illustration of an aerial city grid of blue hotel buildings where an ochre spotlight turns three hotels red, with a traveler holding a red speech bubble at the corner

How Travelers Are Using AI to Choose Hotels, and What Hotel Managers Should Do About It

Most travelers now use AI to research hotels, but few let it book

byJosiah Mackenzie
October 2, 2026

What Are AI-Native Hotel Operations?

AI-native hotel operations means designing hotel operations around what AI can

byJosiah Mackenzie
September 22, 2026

Why JMI Realty Chose Avion to Manage Its Austin Hotel

Recently on Hospitality Daily, Drew Bridges of JMI Realty explained why the

byEditor
September 4, 2026

How JMI Realty Uses AI to Find What’s Actually Broken in a Hotel

Guest complaints can tell you where to look

byEditor
September 4, 2026

Leadership

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Why the Best Hotel Managers Spend 90 Minutes a Day on the Floor (Not in Their Office)

Your competitors are spending too much time in their offices

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The Culture of Excellence: How Ryan Magnon Brings Chick-fil-A’s Operational Discipline to Independent Hotels

Ryan Magnon spent nearly 14 years at Chick-fil-A, where he helped franchise

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How Horst Schulze Used Purpose to Build The World’s Best Hotel Brands (And Why Your Leadership Depends on It)

Horst Schulze didn’t become the most legendary hotelier in the world by accident

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Reconnect with your ‘why’ to find motivation and meaning

It was always sad for me when I used to see people at other companies dragging

byJosiah Mackenzie
  • Leadership
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Eugenio Pirri: The chief operations executive for Dorchester Collection who got started as a room attendant

Eugenio Pirri leads operations and culture for Dorchester Collection, and has a

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Hotel Operations
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